Location: Mangolpuri, Delhi
Salary: Up to ₹40,000 per month
Department: Sales Operations
Key Responsibilities
- Coordinate with the sales team for daily sales activities, follow-ups, and business support requirements
- Prepare quotations, proforma invoices, sales orders, tender documents, and sales-related documentation
- Manage customer inquiries, dealer communications, order status updates, and sales support activities
- Coordinate with dealers and distributors regarding orders, dispatches, payments, and business requirements
- Maintain lead databases, customer records, follow-up trackers, and CRM updates
- Prepare DSR, ESR, sales MIS reports, target vs achievement reports, and management dashboards
- Coordinate with Accounts, Stores, Dispatch, and Service teams to ensure smooth order execution and customer satisfaction
- Monitor stock availability and coordinate dispatch planning with warehouse and operations teams
- Track sales targets, dealer performance, pending orders, and closure status
- Organize sales meetings, presentations, training schedules, and maintain Minutes of Meetings (MOM)
- Support field sales teams with travel planning, documentation, and operational coordination
- Escalate critical customer issues, delays, and pending matters to management for timely resolution
Requirements
- B.Tech is mandatory (Mechanical, Electrical, Industrial, or related disciplines preferred)
- 2–4 years of experience in Sales Coordination, Sales Operations, or Customer Support within a Manufacturing Industry
- Strong understanding of manufacturing workflows, order processing, and sales coordination activities
- Excellent communication, follow-up, and stakeholder management skills
- Strong proficiency in Microsoft Excel, reporting, and MIS preparation
- Experience with CRM software and sales management systems preferred
- Ability to multitask, manage deadlines, and coordinate effectively across departments
- Detail-oriented with strong organizational and problem-solving abilities
Preferred Profile
- Experience in Medical Devices, Healthcare Equipment, Engineering, Industrial Products, or Manufacturing sectors
- Candidates residing in North-West Delhi or nearby areas will be preferred
- Immediate joiners will be an added advantage