Thank you for choosing Edusofthealth.com for your Radiology Medical equipment needs. Please carefully review our return and refund policy before making any purchase.
1. Processing Time: Orders are typically processed within 10-15 business days after payment confirmation. - Customized or special orders may require additional processing time.
2. Shipping Methods: We offer standard and expedited shipping options. - The available shipping methods and associated costs will be displayed during the checkout process.
3. Shipping Destinations: We ship to [list of countries or regions]. Customers outside these areas are advised to contact our customer service for assistance.
4. Shipping Confirmation: Customers will receive a shipping confirmation email with tracking information once the order has been dispatched.
5. Delivery Time: Estimated delivery times are provided during the checkout process based on the selected shipping method and destination. - Delays may occur due to unforeseen circumstances, such as customs clearance or transportation issues.
6. Customs and Duties: International customers are responsible for any customs duties or taxes imposed by their respective countries. - We are not responsible for delays or additional charges caused by customs processes.
7. Incomplete or Incorrect Addresses: Customers are responsible for providing accurate and complete shipping information. - We are not liable for delays or non-delivery resulting from incomplete or incorrect addresses.
8. Delivery Attempts: Standard shipping includes multiple delivery attempts. Customers are responsible for arranging redelivery or pick-up for unsuccessful attempts.
9. Lost or Stolen Packages: We are not responsible for lost or stolen packages after delivery confirmation. - Customers experiencing delivery issues should contact the carrier and our customer service for assistance.
10. Damaged or Defective Products Upon Delivery: Customers must report any damage or defects to the product upon delivery within 48 hours.
11. Tracking Information: Customers can track their order using the provided tracking information on our website or through the carrier's platform.
12. Contact Information: For any shipping-related inquiries, customers can contact our customer service team at it.edusoft@a2zok.com or 1800-120-280-280 Please note that this shipping and delivery policy is subject to change, and customers are encouraged to review it periodically for updates.
Please note that this shipping and delivery policy is subject to change, and customers are encouraged to review it periodically for updates.
